Welcome to the forum technical support forum, here want to maintain a positive experience for everyone who accesses this website, so before we continue we'd like to set out some guidelines. If you've troubleshooted your issue and your issue still persists please feel free to create a thread and someone from our technical support team will get back to your request.
Posting an issue which is similar but different from the original topic means that your request may be missed or the original request ignored.
2. Press the "solved" button by editing your original post
Once your issue has been resolved, please edit the original message and press the "mark solved" text, under options, alternatively, mention it in the thread and a staff member will solve and lock the topic.
3. Please do not BUMP posts
Bumping posts are allowed, however, you must wait 24 hours or more to bump a post, staff will be unable to assist if you keep bumping your posts.
4. DO NOT create multiple threads
Creating multiple threads will not get your problem solved by us. -- Please refrain from doing this.
If you need any support that requires personal information, please Contact our technical support team.
We hope that this forum can continue to be a place where users can find quick resolutions to their issues. To help do this we ask that the forum guidelines be observed at all times when contributing to discussions.
- Please NO hijackings someone else's posts.
Posting an issue which is similar but different from the original topic means that your request may be missed or the original request ignored.
2. Press the "solved" button by editing your original post
Once your issue has been resolved, please edit the original message and press the "mark solved" text, under options, alternatively, mention it in the thread and a staff member will solve and lock the topic.
3. Please do not BUMP posts
Bumping posts are allowed, however, you must wait 24 hours or more to bump a post, staff will be unable to assist if you keep bumping your posts.
4. DO NOT create multiple threads
Creating multiple threads will not get your problem solved by us. -- Please refrain from doing this.
If you need any support that requires personal information, please Contact our technical support team.
We hope that this forum can continue to be a place where users can find quick resolutions to their issues. To help do this we ask that the forum guidelines be observed at all times when contributing to discussions.